Return Policy

Items can be returned in their original, unused condition within 30 days of purchase for a full refund. Return postage will not be provided and must be paid by the customer. No exchanges will be offered. 

Once your return is received and verified you will receive an email notification that your method of payment has been refunded.

Please note that there is often a processing time of up to 10 days before refunds will show on your debit/credit statement. If your refund has not appeared on your account after 10 days please contact your bank, and then Re:Plenish and the issue will be investigated.

Items exempt from returns: 

  • Bulk products 
  • Makeup (even if unopened)
  • Deodorant (even if unopened) 
  • Menstrual products 
  • Sale items

Damaged Orders

If you order arrives damaged please contact us immediately at hello@replenishyeg.ca with a description of the damage as well as a picture. We will contact you in 2-3 business days to confirm the damage and offer a refund on the damaged items. Some items may need to be returned to us after damage is confirmed, if this is the case you will be emailed a return shipping label. 

Located in Edmonton for your weekly zero-waste refills!

Our physical store has been the heart of Re:Plenish for four years! If you live in Edmonton, this is your one-stop-shop for home and personal care products you can refill in reusable containers.

Due to shipping constraints we are not able offer our bulk refillable products online. Plan your visit using the menu below! Curious if a certain item is in stock? Call us at 780-435-3522, email us at hello@replenishzerowaste.ca, or contact us via Instagram @replenish.zerowaste.

Browse our in-store bulk product catalogues!

Personal Care

This catalogue includes:

  • Shampoo
  • Conditioner
  • Shower Gel
  • Body Lotion
  • Baby Care
  • Face Care
  • Oral Care
  • Hand Sanitizer

Home Care

Download our PDF bulk catalogue here.

This catalogue includes:

  • Laundry
  • Bathroom Care
  • Cleaning Agents
  • Hand Soap
  • Dish Soap
  • Deodorizers

Wholesale Information

Want to buy bulk products online in 4L or 20L quantities? Learn more about our wholesale here.

Shampoo

Unscented

The Unscented Company

$2.20/100g

Lavender & Mint

Green Cricket

$1.73/100g

Cedar & Sage

Oneka

$2.76/100g

Goldenseal & Citrus

Oneka

$2.70/100g

Rosemary & Mint

Heliotrope

$5.10/100g

Conditioner

Unscented

Green Cricket

$1.78/100g

Lavender & Mint

Green Cricket

$2.01/100g

Cedar & Sage

Oneka

$2.76/100g

Goldenseal & Citrus

Oneka

$2.70/100g

Rosemary & Mint

Heliotrope

$4.75/100g